Important news, 8/27/2021: Zelle is coming soon to VCCFCU! In order to use this free service, members must be enrolled in Online Banking Bill Pay. Learn more about Zelle and how it works here: More Info
Important news, 8/27/2021: Zelle is coming soon to VCCFCU! In order to use this free service, members must be enrolled in Online Banking Bill Pay. Learn more about Zelle and how it works here: https://www.zellepay.com/how-it-works
Important news, 8/6/2021: On Friday, August 6th we received notification from our data processors that there was a system error on accounts with balances greater than $3,000 and they were erroneously charged the monthly service. The error has been corrected and members will see the fee reversal on their August statement with an effective date of 7/31/2021. We apologize for the inconvenience.
Important news, 6/21/2021: The Board added an additional waiver to the monthly service fee. As of July 1, 2021, the $5 monthly service fee will be waived for the following accounts:
Important news, 6/17/2021: Preparations are being made to test our online banking disaster recovery environment. On Saturday, June 26, 2021 & Sunday, June 27, 2021, at 12:01 A.M. Eastern time, our online banking platform may be unavailable for approximately one hour during a switchover between our John Creek Data Center and our Phoenix Disaster Recovery environment and vice versus the next evening. On each date when the switchover is complete, they will continue to monitor system performance to verify Virtual Branch is functioning as usual. Members may experience unavailability during the one-hour switchover.
Important news, 6/07/2021: As a result of the recently updated U.S. Centers for Disease Control and Prevention (CDC) guidance, VCCFCU will no longer require fully vaccinated employees or members to wear face coverings, unless required by a state or local order or ordinance, beginning June 7th. In accordance with CDC guidelines, individuals who are not fully vaccinated are required to use face coverings over their noses and mouths while inside VCCFCU premises.
Important news, 5/24/2021: Credit Sense is available to you through online and mobile banking. Credit Sense is a free service offered to help you understand your current credit score, give access to your full credit report, provide credit monitoring alerts, show you how you can improve it, and see ways you can save money on new and existing loans with us. What is Credit Sense? Credit Sense is a comprehensive Credit Score program offered by the credit union, that helps you stay on top of your credit. You get your latest credit score and report, an understanding of key factors that impact the score, and can see the most up-to-date offers that can help reduce your interest costs. With this program, you always know where you stand with your credit and how your financial institution bank can help save you money.
Important news, 4/22/2021: Unlike before when members’ accounts were debited on the date they scheduled their bill pay. The new payment system will only debit the account on the date the check or electronic deposit is presented/accepted by the merchant. Members must make sure they have sufficient funds in their accounts to cover the bill pay transaction(s) or else payment(s) will be rejected and generate insufficient funds fee(s).
Important news, 4/09/2021: Mobile Deposit members should only use the new Van Cortlandt Coop FCU Mobile app for their check deposits. Deposits made through the old app will not be valid and may cause delays in receiving proper credit. Download the new app for Android and Apple devices using the following links:
Important news, 3/26/2021: Though online banking will be available throughout the upgrade, BILL PAYMENT WILL BE UNAVAILABLE STARTING 2 PM ON TUESDAY, MARCH 30th UNTIL WE GO LIVE WITH THE NEW SYSTEM 9 AM ON THURSDAY, APRIL 1, 2021. Scheduled payments will be processed as usual during this time. We ask members to schedule their payments no later than Monday, March 29th to ensure timely payments. Click to learn more about VCCFCU’s online banking conversion.
Important news, 3/22/2021: We are excited to announce that we are converting to a new core online banking system starting on April 1, 2021. Click to learn more about VCCFCU’s online banking conversion.
Important news, 3/15/2021: Americans who qualify are eagerly awaiting the latest round of stimulus payments approved by the Federal Government. Please note, however, that we do not have information about when individual members will receive their Stimulus Payment, so you may see a payment pending in your account prior to receipt of the payment. Funds will be released based on the effective date determined by the US Treasury Department, which may be March 17th or later.
If the IRS attempts to send your payment electronically to a closed account or account with incorrect info, the payment will not process and they will then likely issue you a paper check/prepaid debit card at a later date. For more details, we encourage you to visit the IRS website for the latest updates and information on stimulus payments.
Important news, 3/08/2021: The new online banking platform and mobile app are scheduled to go live on 4/1/2021. Members will have the ability to enroll for these services through their own devices if they have not done so already. Current online banking users will use their current credentials to sign into the new platforms.