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Virtual Branch® Online Banking allows you to perform secure home and mobile banking transactions, pay your bills, check your credit score, and communicate with the Credit Union quickly and easily from the comfort of your own home or wherever you happen to be. These services provide secure access at any hour of the day or night. Virtual Branch® provides contact-free resources including chat and/or electronic messages to Member Services through secured mail, or you can simply pick up the phone during normal business hours and call the Credit Union directly at (718) 549-5858.
In order to enroll, you must contact the Credit Union by calling 718-549-5858 and request an enrollment pin. Once verified, you will receive the pin associated with your account in order to proceed with online enrollment. The first time you access the service you must agree to the terms and conditions. You will be asked to set up a Login ID and choose a security code (password). Your security code can be between 9 to 16 digit alphanumeric characters. A minimum of 1 upper and lowercase letter, 1 number and 1 of these characters !@#$%^&* are required. You should protect this code just as you do your ATM PIN number and change it often. If you forget your security code, you can choose the forgot security code option or contact Member Services and it will be reset after we confirm your identity.
Home Banking® allows you to review account balances and history, transfer funds, review and change scheduled transfers, view transfer history, and make loan payments. Once you add and activate your mobile device, you can download our app from the Google Play or App Store.
Paying bills from your online and mobile banking account is the easy and convenient way to manage your finances all in one place, at home or on the go! Enjoy the simplicity of managing your bills and only having to remember one password. Online Bill Pay puts you in control of who you pay and when you pay them. You can choose the convenient way for you, whether online or on your mobile device. Online Bill Pay provides you with the convenience of managing and paying bills without sorting through mounds of paper or buying stamps. The time and money you save lets you get back to what really matters in your life.
Zelle® is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank. To start using Zelle® at Van Cortlandt Cooperative FCU, you must be enrolled in Bill Pay.
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